Data processing overview
YaClass Tech PVT LTD, reg. Nr.U80302TN2019PTC132261 (operating under the brand name YACLASS), incorporated in India, is an official partner of the international YACLASS family, a leading EdTech company for imparting learning. For the sake of brevity, the YaClass Tech PVT LTD will be hereinafter referred as YACLASS.
YACLASS values your trust, that’s why we are committed to protect any personal data that YACLASS receives. In order to honour that trust, YACLASS adheres to high legal standards in processing any information you provide.
The Website records the information you provide when you register on the Website. When you register with us, you generally provide (a) your name, last name, age, email address, phone number, password, profile role, educational organization, profile photo; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use content from us; (c) information you provide us when you contact us for help; The said information collected from the users could be categorized as “Personal Information“, “Sensitive Personal Information” and “Associated Information“. Personal Information, Sensitive Personal Information and Associated Information shall collectively be referred to as “Information” in this Policy.
YACLASS may use this Information to provide you Website services, to contact you from time to time, to provide you important information, required notices and marketing promotions. YACLASS will send a request to you when it needs more information that personally identifies you (personal information) or allows us to contact you.
YACLASS will not differentiate between who is using the device to access the Website or use services so long as the log in/access credentials match with yours. In order to make the best use of the Website and enable your Information to be captured accurately on the Website, it is essential that you have logged in using your own credentials.
YACLASS will, at all times, provide the option to you, not to provide the Personal Information or Sensitive Personal Information, which it seeks from you.
Automatically Collected Information
In addition, YACLASS services may collect certain information automatically, including, but not limited to, the type of mobile device or computer you use, your mobile and computer devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Website. YACLASS also collects other relevant information as per the permissions that you provide.
YACLASS uses an external credit card processing company to bill you for the goods and services availed by you. These companies do not retain, share, store, or process in other ways personally identifiable information about you for any other purpose.
Use of your Personal Information
YACLASS uses the collected information to analyse trends, to conduct research, to administer services, to learn about each user’s learning patterns and use of the Website and to gather statistical information and usage behaviour about its user base as a whole. YACLASS may use the individual data and behavior patterns combined with personal information to provide you with personalized content and better your learning objectives and usage experiences.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Third parties provide certain services which we may use to analyze the data and information you provide to personalize, drive insights and help it better your experience or reach out to you with more value-added information and services. However, these third-party companies do not have any independent right to share this information. YACLASS does not sell, trade or rent your Information to any third party unless we have been expressly authorized by you either in writing or electronically to do so. YACLASS may at times provide aggregate statistics about its customers, traffic patterns, and related site information to reputable third parties, however, this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information.
YACLASS will occasionally send email notices or contact you to communicate about its services, products, and benefits, as they are considered an essential part of the services you have chosen.
YACLASS may disclose Information
- as required by law, such as to comply with a subpoena or similar legal process;
- to enforce applicable ToU, including investigation of potential violations thereof;
- when it believes in good faith (doctrine of uberrima fides) that the disclosure is necessary to protect its rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
- with its trusted services providers who work on its behalf, do not have independent use of the information YACLASS discloses to them, and have agreed to and adhere to the rules set forth in this Policy;
- to protect against imminent harm to the rights, property or safety of the Website/ Yaclass Private Limited or its users or the public as required or permitted by law;
- with third-party service providers in order to personalize the Website for better user experience and to perform behavioral analysis;
Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with YACLASS.
Access to your Personal Information
YACLASS will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, it will provide an obvious way for you to access and change your profile from its Website. YACLASS adopts stringent security measures to protect your password from being exposed or disclosed to anyone. Only if you forget the password for its Website or Services, YACLASS will have a right to resend the same password to you with your prior approval as per standard web practices.
YACLASS sends cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you log in faster, and are aggregated to determine user trends. This data is used to improve offers, such as providing more content in areas of greater interest to a majority of users.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
Some of YACLASS features and services may not function properly if your cookies are disabled.
When it is allowed by law, YACLASS may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which it perceives potentially useful for you.
YACLASS is concerned about safeguarding the confidentiality of your Information. YACLASS provides physical, electronic, and procedural safeguards to protect Information it processes and maintains. An illustration being, YACLASS limits access to this Information to authorized employees only who need to access specific information in order to operate, develop or improve its Website. Please be aware that, although YACLASS endeavours to provide stringent security for information it possesses and maintains, no security system can prevent all potential security breaches.
How long does YACLASS retain user data?
Currently, YACLASS retains personal data while an account is active and deletes at the end of the processing in accordance with legal requirements. It may alter this practice according to legal and business requirements. For example, it may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, it may shorten the retention period for some types of data if needed to free up storage space.
When you access YACLASS Website, its servers automatically record information that your browser sends whenever you visit a Website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
When you send an email or other communication to YACLASS, it may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Changes to this Statement
YACLASS believes that every user of our Website must be in a position to provide informed consent prior to providing any Information required for the use of the Website. By successfully registering , you are expressly consenting to the collection, processing, storing, disclosing and handling of your information as set forth in this Policy currently and as amended by us. Processing your information in any way, includes, but is not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Further, you can, at any time while using the services, also have an option to withdraw your consent given earlier to us, to use such Personal Information or Sensitive Personal Information. Withdrawal of consent by you is required to be sent by email to email@example.com. In any such event, YACLASS or the Company fully reserves the right to withdraw further usage of the Website or provide any further Services thereunder to you.
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at firstname.lastname@example.org
TERMS & CONDITIONS
By visiting our Website or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. Please read these Terms carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this Terms, then you may not access the Website or use any services.
You may not use our Website and related services for any illegal purpose, including but not limited to violating intellectual property or copyright laws. You are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website or of any related Website, other Websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related Website, other Websites, or the Internet. We reserve the right to terminate your use of the Service or any related Website for violating any of the prohibited uses.
All content included on the Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of YACLASS or YACLASS official partners, and is protected by India and international copyright, authors' rights and database right laws.
Paid service “Ya+” and cancellation/refund policy
User can choose to receive the paid service Ya+ by making a transaction via bank transfer or payment gateway Razorpay (if applicable).
Prices shown on the Site are in Indian Rupee by default and are inclusive of any relevant local India tax charges at the applicable rate. If you are a customer whose credit card is not denominated in Indian Rupee, the final price you will be paying will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction.
By using "Ya+" You agree to submit to YACLASS/Razorpay all the necessary information for completing the payment.
The service can be connected in the "Ya+" section of the Website.
An active Ya+ service provides the following additional digital content to the user:
- Correct answers to any task in the “Subjects” section;
- An explanation of the solution for all Website tasks, tests and testworks sent by the teacher (after the task/test is completed);
- Access to the Student’s results section for the teachers.
There are two types of Ya+ connections available:
Ya+ monthly subscription
Every 30 days, the Ya+ connection is automatically extended and a payment of 500 ₹ (for YA+ for 30 days) is transferred from the bank card specified by the user, until the user cancels the subscription or the bank card data is changed / deleted.
For the first payment, a OTP (One Time Password) will be sent by Razorpay to the phone number the user has provided on the payment dialogue. The service will be connected immediately after the payment has been received.
You can cancel the automatic payment of the Ya+ subscription at any time by logging in to your YaClass.in profile and opening the Ya+ section of the Website or by sending an e-mail to email@example.com or by using the information provided on the Razorpay payment notification (by sms or email).
By disabling the automatic payment of the Ya+ subscription, all future payments are suspended, and Ya+ will be active until the end of prepaid period.
An informative message is sent to the user’s e-mail address registered on the Website about the payments made and tried.
If the first automatic payment is unsuccessful (insufficient funds in the account, technical malfunctions, etc.), the system will try to make the payment again after 24 hours. If the second payment attempt is also unsuccessful, the third attempt must be made by the user. If the payment is not made within 48 hours after the second attempt, the Ya+ service is automatically deactivated.
The subscription is automatically terminated if: 1) the bank card expires; 2) there are not enough funds in the bank account to pay for the service (after two attempts); 3) the user profile has not been active for 340 days
Ya+ for 12 months
After a one-time payment of 2000 ₹, the Ya+ service is connected to the user for 365 days from the moment of connection. In the case of using Razorpay payment methods, the service is activated immediately after the payment is received. In the case of a bank transfer payment method, the Ya+ service will be activated within 5 business days after receiving the payment.
If necessary, at the request of the user, it is possible to switch the Ya+ connection to another profile registered on the Website. To do this, the user must contact the Administration of the Website by e-mail at firstname.lastname@example.org.
The Ya+ service is not subject to the right of withdrawal after the user has received the service, as the service is digital content that cannot be returned. In case of blocking, deleting, or terminating the use of the user profile and / or making an erroneous payment, no payments related to the purchase of the Portal services will be refunded.
In order to maintain full access to the Website, the following technical requirements are established:
- The site works in most modern browsers, both on computers and on mobile devices;
- The site fully supports browsers: Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version), Safari (7 and higher), Google Chrome for Android, Safari for iOS 5 or higher;
- A permanent Internet connection with a bandwidth of at least 512 kbps (kilobits per second).